Search for products by entering the product name or keyword into the Search Bar at the top of any page. Try to enter a general description. The more keywords you use, the less products you will get in the results page. When you find a product you’re interested in, simply click the product name or the product image for more details.

Add an item to your cart to know the rate for your order. Practically all items may have a “Free Shipping” offer. That means, we will pay for the shipping of those products, you will not be charged any shipping! For more details on how shipping costs are calculated, please contact us directly.

Buyer Protection is a set of guarantees that enables buyers to shop with confidence on our website.

You are protected when:

The item you ordered did not arrive within the time promised by the seller.
The item you received was not as described.
The item you received that was assured to be genuine was fake.

US, UK & CA – For most of the items, it would usually take 10-15 business days.

Europe, Australia – For most of the items, it would usually take 15 – 20 business days.

Rest Of The World – For most of the items, it would usually take 15-40 business days.

If you place your order during the US holiday season, please allow for 5 – 7 extra business days, as shipping companies and Nordic CNC are very low on staff during these times and it may result in an unexpected delay. We, however, try our best to get your order delivered to you without delay.

If your order hasn’t arrived in the estimated delivery times, please Contact Us Here

If your order hasn’t arrived within 45 business days of the date of original purchase, please Contact Us Here for a full refund of your purchase.

(This policy excludes errors made by customers when providing shipping details on their order(s) or missed parcel deliveries).

After an order has been placed, your items will be shipped within 2-4 business days. Below are the expected delivery times.

Please note: Due to the popularity of certain items in our catalog, shipping times may take longer than the estimates above.

You can track your order status in real time by logging into your Nordic CNC account and going to My Orders.
You can also CONTACT US HERE. Please mention your Order ID or Email ID!

Most certainly! We have a 45-day NO-RISK GUARANTEE on all of our Orders and Products after they’re Delivered to You. You will get 100% of your Money Back or Item Replaced if you face issues.

Click Here to view our exclusive 45-Day-Guarantee Returns and Refunds Policy.

We usually complete refunds within 24 – 48 Hours on our end! After that, it may take 2-3 business days for Your Bank to process the refund. Do not worry, Contact Us Here if you face any issues!

If this happens to you, Contact Us as soon as possible, we MIGHT be able to take care of it.
However, we can’t promise anything as all our items are usually processed immediately after you order and ship out the same day or a few days after.
If your order has already entered the shipping process, we won’t be able to stop it. Contact Us anyway, we still care and we’ll try to make it right for you.
We know how frustrating it can be to pay for something you can’t use. We will do our best to take care of it!

No worries! If you’ve not received your order we will issue a full refund or ship your order again, depending upon your choice! Do not worry, Contact Us Here!

Sometimes due to Human Error or Technical Error, you may have not received the Tracking Number. Do not worry, as your order has most likely been shipped already! Contact us and we will give you the Tracking Number.

Even after all this, If you’ve still not received your tracking, we will issue a full refund or ship your order again, depending upon your choice! Do not worry, Contact Us Here if you face any issues!

Few products on our site specifically have a note as “Request-only Product” on their product page. These products are considered as pre-orders and hence require some time for finishing of the product. The time required for “Request-only” products to be shipped is specifically mentioned under these products.

Yes. NordicCNC.com successfully ships hundreds of products each day. We have over 2,000 happy customers in the USA (our main market), United Kingdom, Canada, Australia, various countries in Asia and UAE. We plan to expand to other countries as our popularity rises!

Since we have a few warehouses, we don’t have all our products in one place, so when you order multiple items at a time, each item may be shipped separately. So you will most likely receive one item before the next.
Certain items with sensitive materials items may also require separate packaging.
Don’t panic if you don’t receive all of your items at once, they will get to you!